Senior Executive, HRMS
Date: 28 Aug 2026
Location: Kuala Lumpur, MY
Company: hrdcorp
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SECTION 1: POSITION DETAILS |
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Position Title |
Senior Executive |
Report To |
Team Lead |
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Unit |
IR & HRMS |
Division |
Human Resources & Administration |
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Department |
HR Operations |
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SECTION 2: JOB PURPOSE & OVERVIEW |
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Encompasses a wide range of responsibilities aimed at enhancing organisational effectiveness, employee engagement, and performance. In addition, plays a pivotal role in driving strategic HR initiatives, fostering a positive work environment, and contributing to the achievement of organisational goals.
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SECTION 4: KEY ACCOUNTABILITIES |
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1. |
Employee Support Management (Zoho Desk) Monitoring and managing incoming inquiries from employees submitted through the Zoho Desk platform. This includes categorizing inquiries based on their nature and urgency.
Offering guidance to employees on various HR-related topics, including company policies, procedures, benefits, and HR systems usage. Ensuring that employees have a clear understanding of the relevant information and resources available to them.
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2. |
System Issue Resolution (AMS) Responsible for liaising with the Application Management Services (AMS) vendor to address and resolve any system issues related to the HR management system (HRMS). This entails effectively communicating the nature of the problem, coordinating troubleshooting efforts, and ensuring that system functionality is restored in a timely manner.
By proactively managing system issues, contributes to the smooth operation of HR processes and minimises disruptions for employees and other stakeholders.
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3. |
MYHR+ System Admin Oversees the setup of employee role permissions in MYHR+, the organisation's HR information system. This involves configuring access rights and privileges based on employees' job roles and responsibilities, ensuring that they have appropriate levels of access to HR data and functionalities.
By maintaining accurate role permissions, helps uphold data integrity and confidentiality while facilitating efficient workflow management within the HR system.
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4. |
Division/Structure Setup in MYHR+ ( Collaboration with the Organisational & Capability Development team is essential for setting up new divisions or restructuring initiatives within MYHR+. Works closely with stakeholders to initiate requests for structural changes.
This involves navigating the complexities of organisational structure and ensuring that MYHR+ accurately reflects the evolving needs of the organisation. By facilitating seamless integration of structural changes into the HR system, the Senior Associate supports effective workforce management and strategic decision-making.
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5. |
System Support and Updates Provides ongoing support for HR system updates and maintenance tasks, including data management, leave administration, and location setup in MYHR+. This involves responding to user queries, troubleshooting technical issues, and implementing system enhancements as needed.
By staying abreast of system updates and ensuring their successful implementation, it helps optimise the functionality and usability of HR systems, ultimately enhancing overall HR service delivery and employee experience.
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GENERIC ACCOUNTABILITIES |
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6. |
MINDSET, BEHAVIOUR AND CULTURE Promote a positive mindset and behaviour, shaping a work culture that values personal integrity and drives high performance. Use practical tools and methods to emphasise ethics, customer focus, and commitment.
Foster personal growth and business excellence by embracing PSMB’s Core Values (P.I.L.L.A.R.S - Passion, Integrity, Leadership, Loyalty, Agility, Responsiveness). Ready to take on extra tasks as needed and willing to go above and beyond.
Readiness to take up additional roles or tasks from the management.
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7. |
CAPABILITY DEVELOPMENT Drive self-development of talent, skills and knowledge by attending training and participate in seminars/workshops or other training venues to align with the promotion of lifelong learning and acquisition of future work skills in achieving high performance delivery.
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8. |
OPERATIONAL BUDGET MANAGEMENT Strategise and manage departmental/unit operations within allocated approved budget through continuous monitoring of actual expenditure against budget and undertake appropriate control measures to ensure operations are conducted effectively and efficiently to support business goals.
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9. |
STAKEHOLDER MANAGEMENT Foster and sustain effective working relationships and rapport with the internal stakeholders and relevant government authorities, business and management institutions, national and key industry players and service providers to keep abreast with latest development to capture new business opportunities.
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LEADERSHIP AND CAPABILITY DEVELOPMENT (VP & ABOVE) Drive the development of a competent working team that will enhance and sustain staff capabilities in achieving high performance delivery to ensure internalisation of the right leadership and capabilities in executing their jobs.
Foster the development of talents by providing guidance and avenue to potential employees for succession planning and recommend development needs as required to ensure grooming of talents in align to the best interest of the talent and PSMB’s vision and mission.
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SECTION 5: QUALIFICATION & RELEVANT EXPERIENCE |
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Educational Qualification
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Relevant Experience (skills & knowledge)
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