Associate, Accounts Receivable

JOB PURPOSE

Responsible for ensuring timely and accurate invoicing, payment collection, and ledger management while addressing customer inquiries and resolving billing disputes to maintain financial accuracy and positive customer relations.

KEY ACCOUNTABILITIES

Processing of Invoices

• Create and issue invoices by adhering to established accounting procedures to ensure that invoices are accurate and sent to customers on time, minimising the risk of delayed payments and enhancing the organisation’s cash flow.
• Confirm the accuracy of invoice details by cross-referencing sales orders and contracts, ensuring compliance with internal financial policies and reducing the potential for errors or disputes.

Investigate Invoice Discrepancies

• Detect discrepancies between issued invoices and recorded transactions by analysing financial data and documentation, ensuring the accuracy of charges and preventing financial inconsistencies that could impact revenue recognition.
• Work closely with internal stakeholders to correct invoicing errors, streamlining the resolution process and minimising the impact on customer relations and financial reporting.

Manage Accounts Receivable Ledger

• Record all Accounts Receivable transactions in the ledger promptly and accurately, ensuring that the financial records are up-to-date and reflect the true financial position of the organisation.
• Regularly compare the AR ledger entries with actual payment records to identify discrepancies and ensure that all outstanding balances are correctly accounted for, supporting accurate financial reporting and audit processes.

Reconcile Payments

• Review and match incoming payments with corresponding invoices or sales orders in the Accounts Receivable system, ensuring that payments are applied correctly and efficiently, thereby reducing the likelihood of misallocated funds and maintaining the accuracy of financial records.
• Track and reconcile outstanding payments to ensure they are correctly accounted for, supporting accurate financial reporting and contributing to effective cash flow management.

Inquiries and Dispute Resolution

• Proactively manage and resolve billing disputes by collaborating with internal teams and customers, ensuring that issues are addressed in a timely manner, reducing the risk of delayed payments, and maintaining customer satisfaction and trust.
• Respond promptly and accurately to customer inquiries regarding billing and payment issues, providing clear and effective communication to resolve concerns and maintain positive relationships.

EDUCATION QUALIFICATION

• Degree in Accounting, Finance, Business Administration or a related field.
• Professional accounting qualification as a Chartered Certified Accountant e.g. ACCA, CIMA, MIA, MICPA and ICAEW would be an added advantage.

RELEVANT EXPERIENCE

• 1 – 5 years of experience in accounts receivable or related financial roles.
• Exposure in utilising financial internal system such as Oracle, SAP SF or related systems would be an added advantage.